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About the Role

Working for a high-growth luxury eCommerce brand in the health and wellness space, the Community Manager will work within the marketing team to create a community which fully embodies the brand and its values, driving engagement.

 

The Community Manager will be responsible for:

    • Creating conversation amongst brand member groups online
    • Analysing the impact of the community on retentions and acquisition
    • Collaborating with the customer team, using customer feedback to ensure the best customer experience
    • Identifying opportunities with closed groups – developing relationships with their admins

 

The Community Manager will have:

    • Experience managing communities and social media
    • Excellent organisational skills
    • Strong written and verbal communication skills
    • Experience working with successful digital marketing strategies
    • Ability to use analytics and data to drive positive change

 

This is a great opportunity for a talented Community Manager to join a high growth luxury eCommerce brand, growing 50% YOY.

 

Community Manager

£40 – 50k

London / Hybrid

 

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