QUICK JOB SEARCH

CUSTOMER EXPERIENCE MANAGER | TELCO | LONDON | UP TO £55,000

Customer Experience Manager wanted for a innovative challenger Telco that is transforming the world of Broadband and Connectivity. Their aim is to communicate with their customers in an innovative way, whilst ensuring a memorable and exciting Customer Experience across every aspect of their journey.

 

ESSENTIAL SKILLS

  • Prior experience of creating cross functional plans for customer experience initiatives that will transform the business and the overall brand experience.
  • Track record of conceiving and delivering innovative solutions that impact the experience and business, understanding pain points and the ability to prioritise effectively.
  • Ability to communicate effectively across all aspects of the business.
  • Excellent stakeholder management skills.
  • Passion for championing the customer to ensure a differentiated experience for customers.
  • NPS experience.
  • Experience running workshops.
  • Excellent project management skills.
  • Proactive and motivated self starter.

ABOUT THE COMPANY

This brand are disrupting the Telco and connectivity space, through the way they communicate with their customers. They are breaking long-set rules, and focusing on innovation in order to drive their business forward!

 

GET IN TOUCH

Please submit your details for more information about this opportunity.

Phone: 0207 265 7800                                                         Email: CF@RedCat-Digital.com

Location: London

Start Date: ASAP

Salary: Up to £55,000 

Type: Permanent 

Location:  London

Industry: Challenger Telco 

 

RedCat Digital are acting as an employment agency in relation to this vacancy. To find out more about RedCat’s Privacy Policy and how your application is processed, please visit the following page: Privacy Policy

RedCat Digital is committed to creating a diverse and inclusive environment for ourselves and our clients.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, natural origin, genetics, disability or age

 

 

CUSTOMER EXPERIENCE MANAGER | TELCO | LONDON | UP TO £55,000

google_plustwitterFacebooklinkedingoogle_plustwitterFacebooklinkedin
  • REQUEST CALL BACK
  • ADVANCED SEARCH
  • JOB ALERTS & FEEDS
  • WORK FOR US
  • UPLOAD YOUR CV
  • MEET THE TEAM