Apply now

Customer Insight Manager required by leading household name in the fashion/retail space, looking to add to their growing insight and research team, who can drive customer acquisition and grow digital performance.

The Consumer Insight Manager will be responsible for:

  • You’ll cover insight for both retail and online, analysing and reporting on performance, communicating improvements across retention, engagement and acquisition strategy.
  • Leading the delivery of analysis and understanding of datasets to identify trends, patterns and anomalies.
  • Working closely with Brand marketing, CRM and third-party supplier teams
  • You’ll be integral to helping the company accurately build targets, further understand their customers and facilitate new digital marketing initiatives.
  • Proposing CRM roadmap improvements, and managing Integrations with the database
  • Once you join, you’ll have sign off to immediately hire an Analyst to report directly to you.

The Consumer Insight Manager will have:

  • Proven experience in data, insight and research role. Ideally with experience from both online and offline data.
  • Advanced Excel skills, technical knowledge with analytics, database and visualisation tools is a must.
  • Self-starter and driven to succeed in a customer insight role
  • Passionate about marketing, digital and technology.

Submit your details for more information about this opportunity.

RedCat Digital are acting as an employment agency in relation to this vacancy. To find out more about RedCat’s Privacy Policy and how your application is processed, please visit the following page: Privacy Policy

We are committed to creating a diverse and inclusive environment for ourselves and our clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, natural origin, genetics, disability or age

Chris Gavin

Product & Marketing Manager