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Digital Customer Experience Manager | Central London | £35k – £45k plus package

Digital Customer Experience Manager needed for a leading telco and media business based in Central London. You will be responsible for optimising the customer journey function for the ecommerce side of this market leader.

Essential Skills

  • Experience building business requirements
  • Background in ecommerce and improving digital customer journeys
  • Ability to work with UX teams and developers to deliver a best in class digital customer experience
  • Understand user stories
  • Strong stakeholder management experience
  • Project Management skills is beneficial

About the role 

Within this Digital Customer Experience Manager role you will be responsible for building and improving the ecommerce sales journeys and driving optimisation of the digital customer experience. Working in their Head Office, you will be integral to developing relationships to ensure that the business needs are met and projects are delivered successfully. As part of the ecommerce team you will make a huge impact into the growth of the business.

 

About the company 

This organisation has disrupted the market on a massive scale and they are going from strength to strength. Do not miss out on the chance to be part of a market leading business with continued investment in digital. This is a great time to join!

Please submit your details for more information about this opportunity.

Phone: 0207 265 7800                                                         Email: sjc@RedCat-Digital.com

Location: Central London

Start Date: ASAP

Salary: £35k – £45k plus package

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Type: Permanent 

Location: Central London

Industry: Ecommerce

Digital Customer Experience Manager | Central London | £35k – £45k plus package

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