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About the Role –

Working for a global, multi-channel luxury goods company, the eCommerce Manager will own the digital experience across their online stores/websites, ensuring a best-in-class customer experience, working cross-functionally with tech teams to deliver necessary changes, as well as leading on CRM.


You will be responsible for:

• Owning the online customer experience

• Ensuring smooth customer journeys from landing page through to checkout

• Maximizing cross-sell and upsell opportunities

• Onsite merchandising

• Running CRO tests

• Working with the tech team to deliver website changes

• CRM/email marketing

You will have:

• Experience running eCommerce/retail websites

• Worked with Shopify

• Ideally have experience with email marketing / CRM

• Strong analytical skills and a data driven mindset

• Great communication and stakeholder management skills

• Candidates could come from roles such as eCommerce Executive/Manager, Website Manager, Digital Manager, etc.

The eCommerce Manager will be joining a rapidly growing business going from strength to strength. Their products are industry leading and sought after around the world.

eCommerce Manager 

Location – Henley-on-Thames/Hybrid 

Up to £50k 


Chris Gavin

Head of Product Management & Marketing